Terms of Service

Last updated: June 22, 2025

1. Introduction

Welcome to Accountiva. These Terms of Service ("Terms") govern your use of our website and accounting services. By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our website or use our services.

2. Use of Our Services

Accountiva provides professional accounting services to individuals and businesses. By engaging our services, you agree to:

  • Provide accurate and complete information as required for service delivery
  • Maintain the confidentiality of any account information or login credentials
  • Notify us immediately of any unauthorized use of your account or any other breach of security
  • Use our services only for lawful purposes and in accordance with these Terms

3. Service Engagement

When you engage our accounting services:

  • The scope of services will be defined in a separate engagement letter or service agreement
  • We will provide the services with reasonable care and skill
  • Our services do not constitute legal advice
  • We may decline to provide services at our discretion

4. Fees and Payment

Our fees for accounting services:

  • Are as stated on our website or in your service agreement
  • May be subject to change with appropriate notice
  • Are payable according to the terms specified in your invoice
  • May incur late payment fees if not paid by the due date

We accept payment via methods specified in your invoice or service agreement.

5. Intellectual Property

The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Accountiva and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any material from our website without our prior written consent.

6. Confidentiality

We maintain strict confidentiality regarding all client information. We will not disclose your information to third parties except:

  • As necessary to provide our services
  • With your explicit consent
  • As required by law or regulation
  • As outlined in our Privacy Policy

7. Limitation of Liability

To the maximum extent permitted by law:

  • Accountiva shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services
  • Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to such claim
  • We are not liable for any loss or damage arising from your failure to comply with these Terms

8. Indemnification

You agree to indemnify, defend, and hold harmless Accountiva, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your violation of any applicable laws or regulations

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination:

  • Your right to use our services will immediately cease
  • You remain liable for all amounts due up to and including the date of termination
  • We will provide you with your financial records as required by law

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Accountiva
102 Oranjezicht Ave, Cape Town 8001, ZA
Email: [email protected]
Phone: +27 87 365 2234

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